Любите их, или вы их потеряете. Как удержать ценных сотрудников
2
См.: www.bls.gov/emp.
3
Frederick Herzberg, B. Mausner and B. Snyderman. The Motivation to Work. – New York: Wiley, 1959.
4
D. Michael Abrashoff. Retendon through Redemption // Harvard Business Review, 2001. – February. – Р. 137–141.
5
Marie Gendron. Keys to Retaining Your Best Managers in a Tight Job Market // Harvard Management Update, 1998. – June. – Р. 1–4.
6
Hay Group. 1998–1999 Employee Attitudes Study // HR / OD 8, 1998. – 1 December; Why Workers Quit // Arizona Republic, 1998. – 26 July; Money Can’t Buy Employee Commitment, WFD Research Reveals // Business Wire, 1998. – 4 August.
7
Saratoga Institute. Study of the Emerging Workforce. Interim Services, Inc., Santa Clara, Calif., 1997.
8
Kevin Dobbs. Knowing How to Keep Your Best and Brightest // Workforce 8, no. 4A, 2001. – 1 April.
9
Там же.